Frequently Asked Questions

Q: How are your rugs made?

A: Our rugs are crafted using quality materials and inspired by traditional techniques, ensuring durability, comfort, and long-lasting use.

Q: What makes your rugs unique?

A: Each rug is carefully selected for its design, quality, and ability to enhance modern living spaces with style and comfort.

Q: How can I identify a quality rug?

A: A quality rug is defined by its materials, durability, and finishing. We focus on offering products that meet high standards and provide long-term value.

Q: How do I maintain my rug?

A: Regular vacuuming and gentle cleaning are recommended to keep your rug in good condition. Avoid excessive moisture and harsh chemicals.

Q: How do I flatten my rug after delivery?

A: If your rug arrives folded or rolled, simply lay it flat and allow some time for it to naturally settle. Light pressure can help speed up the process.

Q: Is it normal for slight variations to appear?

A: Yes, small variations in design or texture can occur and are part of the unique character of each rug.

Q: Are your rugs suitable for high-traffic areas?

A: Yes, our rugs are selected for durability and can be used in commonly used spaces such as living rooms and hallways.

Q: Do you offer different sizes?

A: Yes, we offer a variety of sizes to fit different spaces and needs.

Q: How long does shipping take?

A: Orders are processed within 1–3 business days. Estimated delivery is 5–10 business days after dispatch, depending on your location.

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